To learn more about sandboxing and protected mode, see the following:. By default, Acrobat Reader runs in Protected Mode. In certain situations, Adobe Acrobat or Acrobat Reader experiences compatibility issues with anti-virus software when that software intercepts some system calls for the Adobe Acrobat or Acrobat Reader sandbox.
In these cases, Adobe Acrobat or Acrobat Reader could fail to open, crash, or displays an incompatible configuration dialog. Protected Mode restricts certain file and registry operations that might break some functionalities of third-party plugins.
In such a case, update the plugin, or contact the plugin vendor. Some plugin vendors might ask you to disable Protected Mode in Adobe Acrobat or Acrobat Reader while using their plugins. Adobe does not recommend disabling Protected Mode permanently. You might encounter any of the following issues when you enable the Protected Mode in Adobe Acrobat or Acrobat Reader:. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment.
If you implement this workaround, take any appropriate additional steps to help protect the computer. Enhanced Protected Mode is a security feature that was introduced in Windows 8. By default, this feature is turned off in Internet Explorer on the Windows 8. When this feature is enabled, add-ons such as toolbars, browser helper objects BHOs , and extensions are loaded only if they are compatible with Enhanced Protected Mode. If you have to load an incompatible add-on, you can disable Enhanced Protected Mode for the desktop browser.
This action lets incompatible add-ons load, but it may increase the risk of having malware or other potentially harmful software installed on your computer. To enable Internet Explorer to protect your computer and personal data, Enhanced Protected Mode isolates untrusted web content in a restricted environment that's known as an AppContainer.
Protected Mode helps prevents malicious software from exploiting vulnerabilities in Internet Explorer , protecting your computer from the most common ways that hackers can gain access to your system. As important as Protected Mode is, it's been known to cause problems in specific situations, so disabling the feature might be beneficial in troubleshooting certain scenarios. However, don't disable it unless you have reason to believe it's causing a major problem in Internet Explorer. If it's otherwise behaving normally, it's safest to keep it enabled.
Follow these easy steps to disable Internet Explorer Protected Mode:. These steps apply to Internet Explorer versions 7, 8, 9, 10, and 11, when installed on Windows 10 , Windows 8 , Windows 7 , or Windows Vista.
If you'd rather not go through Internet Explorer to disable Protected Mode, see Tip 2 at the bottom of this page for some alternative methods. In Internet Explorer 9, 10, and 11, the Tools menu reveals when you press the Alt key once. Select the Security tab.
In the bottom half of this window, directly above the several buttons you see, uncheck Enable Protected Mode. Disabling Protected Mode requires a restart of Internet Explorer, as you may have seen next to the checkbox in this step. Select OK. Choose OK if you're prompted with a Warning! Close Internet Explorer and then open it again. Verified that Protected Mode is truly disabled by checking the setting again, but there should also be a brief message at the bottom of Internet Explorer that says it's turned off.
Try again to visit the websites that were causing your problems to see if resetting the Internet Explorer security settings on your computer helped. Spiceworks Help Desk. The help desk software for IT. Track users' IT needs, easily, and with only the features you need.
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